These terms govern your use of the 10vin platform in Pakistan. They cover your account, deposits and withdrawals in PKR, bonuses, game rules and responsible gaming. By registering or playing, you agree to everything written here.
Six areas every 10vin player should understand before they start playing.
Only adults aged 18 and over residing in Pakistan may register. One account per person, per household and per device. Identity verification is required before withdrawals are processed.
All transactions are processed in Pakistani Rupees. Supported methods include JazzCash, Easypaisa, Raast, bank transfer and cards. 10vin charges zero fees on withdrawals.
All bonuses come with clearly stated wagering requirements. Bonus funds must be wagered before withdrawal. Abusing promotions results in bonus cancellation and may affect your account.
All games on 10vin use certified random number generators. Results are final once settled. Any attempt to manipulate game outcomes or exploit software bugs is a breach of these terms.
10vin provides deposit limits, time alerts and self-exclusion tools. Players are expected to use the platform responsibly. These tools are available at any time from your account settings.
You may close your account at any time. 10vin reserves the right to suspend or permanently close accounts that violate these terms, including fraud, multiple accounts or underage use.
Important: By creating an account or placing any bet on 10vin, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree, please do not use the platform.
These Terms and Conditions ("Terms") govern the relationship between you (the "Player" or "User") and 10vin ("we", "us", "our", "the Platform") when you access or use the 10vin website at 10vin.app and any associated mobile applications. These Terms apply to all players in Pakistan and cover every aspect of your use of the platform, from account registration through to game play, deposits, withdrawals and the closure of your account.
These Terms should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and 10vin. Where there is any conflict between these documents, these Terms take precedence unless the specific policy document expressly states otherwise.
10vin is an online entertainment platform. We do not make any representation about the legal status of online gaming in any specific jurisdiction. It is your responsibility to ensure that your use of this platform complies with the laws applicable to you personally.
To register and use 10vin, you must meet all of the following conditions:
10vin reserves the right to request age verification documents at any time. If satisfactory proof of age is not provided within the requested timeframe, your account will be suspended until the verification is complete. Any winnings accrued during an unverified period may be withheld pending review.
Age Restriction: It is a serious breach of these Terms to allow a person under 18 to use your account or to register on their behalf. 10vin takes underage access seriously and will permanently close any account found to be used by or on behalf of a minor.
Each player is permitted to hold one account on 10vin. This means one account per person, one account per CNIC number, one account per phone number and one account per household. If you are found to hold more than one account — whether simultaneously or over time — all accounts may be closed and any balance or winnings across all accounts may be forfeited.
You are responsible for keeping your login credentials, PIN and any verification codes strictly confidential. Do not share your password or account access with anyone. 10vin will never ask for your full password via any communication channel. If you believe your account has been accessed without your authorisation, contact support immediately and change your password.
All information you provide during registration and at any subsequent point must be accurate and up to date. This includes your full name, date of birth, CNIC number, phone number and payment details. Providing false or misleading information is a breach of these Terms and will result in account suspension or permanent closure.
10vin operates a Know Your Customer (KYC) process. Before your first withdrawal — and at any point that 10vin considers necessary — you will be asked to provide documents to verify your identity and payment method. Acceptable documents typically include a copy of your CNIC, a recent bank statement or mobile wallet screenshot, and a selfie for identity confirmation. Failure to complete KYC within the requested timeframe will result in withdrawal processing being paused until verification is complete.
10vin accepts deposits in PKR only. The following payment methods are currently supported: JazzCash, Easypaisa, Raast instant bank transfer, direct bank transfer and debit or credit cards where supported by the player's issuing bank.
Deposit transactions are typically credited to your 10vin balance instantly or within a few minutes depending on the payment method and network conditions. 10vin does not charge any deposit fees. Some payment providers may apply their own transaction charges, which are outside of 10vin's control.
Minimum and maximum deposit amounts apply and are displayed on the deposit screen at the time of transaction. These limits may vary by payment method and by account tier. Players in the VIP programme may have access to higher deposit limits as part of their tier benefits.
All deposit transactions are processed through encrypted connections. 10vin does not store your JazzCash PIN, Easypaisa PIN, card CVV or banking passwords at any point during or after a transaction.
Deposits made in error — for example, to the wrong account — must be reported to customer support immediately. 10vin will make reasonable efforts to assist, but cannot guarantee recovery of funds transferred incorrectly through third-party payment networks.
Withdrawals are processed in PKR to the same payment method used for your most recent deposit, subject to verification requirements. You may withdraw to JazzCash, Easypaisa, Raast, bank account or card where supported. The withdrawal method must belong to the same account holder as the registered 10vin account — third-party withdrawals are not permitted under any circumstances.
10vin does not charge any withdrawal fees. Typical processing times are as follows:
Withdrawal requests submitted outside of standard processing hours may take slightly longer to initiate but are queued in order of submission. VIP players at Gold tier and above receive priority position in the withdrawal queue, which typically reduces processing time further.
Withdrawal requests may be declined or placed under review if: the account KYC is incomplete, the withdrawal amount includes bonus funds that have not been fully wagered, there is an active investigation on the account, or the withdrawal method does not match the depositing method. In all such cases, 10vin will notify the player via their registered contact details.
All bonuses and promotional offers made available on 10vin are subject to specific terms that are published on the Promotions page at the time the offer is active. These Terms set out the general framework that applies to all promotions unless a specific promotion's terms explicitly override a particular point.
Bonus funds credited to your account are subject to wagering requirements before they can be withdrawn as real money. The specific wagering multiplier (for example, 20x or 30x the bonus amount) is stated clearly in each promotion's individual terms. Wagering contributions vary by game type — slots typically contribute 100%, while table games and sports bets may contribute at a lower rate as specified in the promotion.
All bonuses have an expiry period, which is stated in the individual promotion terms. Bonus funds and any associated winnings that have not been used or wagered within the expiry period will be removed from your account automatically. Expired bonuses cannot be reinstated.
10vin takes bonus integrity seriously. Actions that constitute bonus abuse include — but are not limited to — creating multiple accounts to claim the same offer, using software or coordinated play to manipulate wagering outcomes, systematically exploiting low-risk wagering strategies to clear bonus requirements, and providing false information to qualify for a promotion. Where bonus abuse is identified, the relevant bonus and any associated winnings will be voided and the account may be permanently closed.
All games available on the 10vin platform use certified random number generation (RNG) technology, ensuring that all outcomes are statistically random and not influenced by previous results, account history, bet size or any other factor. The return-to-player (RTP) percentages for each game are determined by the game's developer and are not modified by 10vin.
Game results are final once settled. If a game experiences a technical failure mid-round — such as a disconnection during a slot spin — the outcome of that round will be determined according to the game's internal recovery logic. If no recovery is possible, the stake for that round may be returned to your balance at 10vin's discretion.
For sports betting markets including cricket, PSL, T20 and football, settlement is based on official results from the relevant governing body. In the event that a match is abandoned, postponed or cancelled, bets are settled according to the specific market rules applicable to that sport and competition type, which are available on the relevant betting page.
The following actions are strictly prohibited on the 10vin platform and will result in immediate account suspension and potential permanent closure, along with forfeiture of any balance:
The 10vin VIP programme rewards consistent players across four tiers: Silver, Gold, Platinum and Diamond. Tier progression is based on cumulative activity and is assessed on a rolling basis. The specific activity thresholds for each tier are published on the VIP page.
VIP benefits — including increased withdrawal limits, priority processing, enhanced bonus offers and dedicated account management at the Diamond level — are provided at 10vin's discretion and may be adjusted, reduced or removed at any time with reasonable notice. VIP status is not transferable between accounts and is automatically forfeited if an account is suspended or closed for any reason.
10vin reserves the right to adjust a player's VIP tier downward if activity falls below the threshold required to maintain that tier over a defined period, as described on the VIP page.
10vin collects and processes personal data in accordance with the Privacy Policy. By registering on the platform, you consent to the collection, storage and use of your personal data for the purposes described in that policy, including account management, payment processing, fraud prevention and customer support.
10vin will not sell your personal data to third parties for marketing purposes. Your data may be shared with payment processors, identity verification providers and fraud prevention services as necessary to operate the platform securely and compliantly.
10vin is committed to providing a safe and responsible gaming environment. The platform offers a suite of tools designed to help players manage their activity:
All responsible gaming tools are accessible directly from account settings without the need to contact customer support. Full details are available on the Responsible Gaming page. 10vin encourages all players to set limits before they begin playing, not only when they feel they need them.
Gaming should be entertainment, not a way to solve financial problems. Please play within your means, set a budget before you start, and stop when you reach it. If you feel your gaming is becoming a problem, use the self-exclusion tool in your account settings immediately.
You may close your 10vin account at any time by contacting customer support. Before closure, any remaining real-money balance (excluding uncleared bonus funds) will be returned to you via your registered withdrawal method, subject to identity verification requirements being met.
10vin reserves the right to suspend or permanently close any account, with or without prior notice, in the following circumstances: breach of these Terms, suspected fraud or money laundering activity, underage use, multiple account registration, chargebacks in bad faith, or any conduct that 10vin reasonably considers harmful to the platform or other players. In cases of confirmed Terms breach, the balance held in the account at the time of closure may be forfeited.
10vin provides the platform on an "as available" basis. While we make every effort to maintain continuous uptime, we do not guarantee uninterrupted access and are not liable for any losses arising from platform downtime, technical failures, or interruptions to third-party payment networks including JazzCash, Easypaisa or Raast.
10vin is not liable for any loss of profits, indirect losses, loss of data or consequential damages arising from your use of the platform, including losses resulting from game outcomes, bonus decisions or account actions taken in accordance with these Terms. Our maximum liability to you in any circumstance is limited to the amount of real-money funds held in your account at the time the relevant event occurred.
Nothing in these Terms excludes liability for fraud, wilful misconduct or any liability that cannot be excluded by applicable law.
10vin may update these Terms and Conditions from time to time to reflect changes in platform features, payment methods, legal requirements or operational policies. When material changes are made, we will notify registered players via their registered email address or in-platform notification at least 7 days before the changes take effect.
Continued use of the platform after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should close your account before the changes take effect and withdraw any remaining balance.
The most current version of these Terms is always available at 10vin.app/terms-conditions. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
If you have any questions about these Terms and Conditions, your account, a payment, a bonus or any other matter, our customer support team is available 24 hours a day, 7 days a week.
You can reach us via the live chat feature on the platform, or by emailing our support team at [email protected]. Please note that email is displayed here as plain text — to contact us directly, use the live chat option available when you are logged into your account.
For responsible gaming support specifically, including help setting limits or activating self-exclusion, please visit the Responsible Gaming page where all tools are accessible without needing to contact support.
These Terms and Conditions were last reviewed and updated in January 2026. They apply to all players registered on 10vin.app regardless of the date of original registration.